gbajee Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the relationship between gbajee ("we", "us", "the platform") and any person ("you", "the player", "the user") who accesses or uses the gbajee website at gbajee.one or any associated mobile application. By registering an account, making a deposit, or placing a bet on gbajee, you confirm that you have read these Terms in full and that you agree to be bound by them.

gbajee is an online gaming platform operated for players in Bangladesh. The platform offers casino games, instant-win games, and sports-related gaming products. All services are provided subject to these Terms, the Privacy Policy, and the Responsible Gaming Policy, all of which are available on the gbajee website.

If you do not agree with any part of these Terms, you must not register an account or use the gbajee platform. If you have already registered and no longer agree to these Terms, you should close your account and withdraw any remaining balance before ceasing use of the platform.

2. Account Eligibility

To register and maintain an account on gbajee, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of Bangladesh or otherwise legally permitted to access online gaming services.
• You must not be subject to any self-exclusion order or voluntary exclusion agreement with gbajee or any affiliated platform.
• You must not be acting on behalf of another person or as an agent for any third party.
• You must not have had a previous gbajee account closed for breach of these Terms.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

gbajee reserves the right to request proof of age and identity at any time. If you are unable to provide satisfactory verification documents, gbajee may suspend or close your account and withhold any pending withdrawals until the matter is resolved.

Minors are strictly prohibited from using the gbajee platform. If gbajee determines that a player is under 18 years of age, the account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned to the payment method used, subject to verification.

3. Registration and Account Management

Each player is permitted to hold only one account on gbajee. Duplicate accounts — whether registered under the same name, the same mobile number, the same bKash or Nagad account, or the same device — are not permitted. If gbajee identifies duplicate accounts, all accounts except the first registered may be closed and any balances or winnings associated with the duplicate accounts may be forfeited.

When registering, you must provide accurate and complete information. This includes your real name, a valid mobile number, and any other information requested during the registration process. You are responsible for keeping your account information up to date. If your mobile number or payment details change, you must update your account promptly.

You are responsible for maintaining the confidentiality of your account login credentials. gbajee will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must contact gbajee support immediately.

• Do not share your password with anyone, including gbajee support staff.
• Do not use the same password for gbajee that you use for other services.
• Log out of your account when using a shared or public device.
• Enable any additional security features offered by gbajee when available.

4. Deposits and Payment Methods

gbajee accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳50. There is no maximum deposit limit imposed by gbajee, though your payment provider may apply its own transaction limits.

Deposits are credited to your gbajee account balance as soon as the transaction is confirmed by the payment provider. In most cases this happens within seconds. If a deposit does not appear in your account within 15 minutes, contact gbajee support with your transaction reference number.

You may only deposit funds from a payment account that is registered in your own name. Deposits from payment accounts belonging to other people are not permitted. If gbajee identifies a deposit from a third-party payment account, the deposit may be reversed and the account may be suspended pending investigation.

5. Withdrawals

Withdrawal requests on gbajee are processed to the same payment method used for your most recent deposit. You may withdraw to your bKash, Nagad, or Rocket account, provided the account is registered in your own name and matches the details on your gbajee account.

The minimum withdrawal amount is ৳100. Withdrawal requests are reviewed by the gbajee payments team and are typically processed within 1 to 6 hours during normal operating hours. During peak periods or following a large win, additional verification may be required before a withdrawal is approved.

• Withdrawals can only be made to a payment account registered in your own name.
• Any active bonus wagering requirement must be completed before a withdrawal can be processed.
• gbajee reserves the right to request identity verification documents before approving any withdrawal.
• Withdrawals of amounts above ৳50,000 may be subject to enhanced verification and may take longer to process.
• gbajee does not charge withdrawal fees, though your mobile banking provider may apply its own charges.

If a withdrawal request is declined, gbajee will notify you via your registered contact details and explain the reason. Common reasons for declined withdrawals include incomplete wagering requirements, unverified account details, or a mismatch between your gbajee account and your payment account name.

6. Bonuses and Promotions

gbajee offers a welcome bonus to new players on their first deposit, as well as ongoing promotions including reload bonuses, cashback offers, and seasonal events. All bonuses are subject to the specific terms published alongside each offer, as well as the general bonus rules set out in this section.

Bonus funds are credited to your account separately from your real-money balance. Wagering requirements must be met using bonus funds before any winnings derived from bonus play can be withdrawn. The wagering requirement for each bonus is stated clearly in the offer terms. Unless otherwise specified, the standard wagering requirement on gbajee bonuses is 20x the bonus amount.

• Only one welcome bonus is available per player, per household, and per device.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• gbajee reserves the right to cancel any bonus if it believes the offer is being abused or exploited.
• Bonus funds expire if the wagering requirement is not completed within the timeframe stated in the offer terms.
• Bets placed using bonus funds that exceed the maximum bet limit stated in the offer terms may result in the bonus being voided.
• gbajee may modify, suspend, or cancel any promotion at any time without prior notice.

7. Gameplay and Fair Play

All games available on gbajee use certified random number generators (RNG) to determine outcomes. The RNG systems used by gbajee are independently tested and certified to ensure that game results are genuinely random and cannot be predicted or influenced by any party, including gbajee itself.

The published Return to Player (RTP) percentages for each game on gbajee are mathematically accurate over a statistically significant number of rounds. Individual session results will vary. The RTP figures represent long-term averages and do not guarantee any specific outcome for any individual player or session.

The following activities are strictly prohibited on gbajee and will result in immediate account suspension and forfeiture of any balance:

• Using automated software, bots, or scripts to interact with any game or account function.
• Exploiting software bugs, glitches, or errors to gain an advantage over the house or other players.
• Colluding with other players to manipulate game outcomes.
• Using any form of artificial intelligence or predictive software to influence betting decisions in a way that exploits platform vulnerabilities.
• Attempting to reverse-engineer or decompile any part of the gbajee platform or game software.
• Placing bets in a pattern that gbajee determines constitutes bonus abuse or arbitrage.

gbajee monitors all account activity for signs of irregular play. If unusual patterns are detected, gbajee may suspend the account pending investigation. During an investigation, withdrawals may be placed on hold. gbajee will communicate the outcome of any investigation to the affected player within a reasonable timeframe.

8. Responsible Gaming

gbajee is committed to providing a safe and responsible gaming environment. The platform includes a range of tools designed to help players manage their gaming activity and stay in control. These tools are available to all registered players at no cost and can be activated at any time through the account settings or by contacting gbajee support.

• Deposit Limits: Set a daily, weekly, or monthly cap on the amount you can deposit into your gbajee account.
• Session Time Limits: Set a maximum duration for each gaming session. You will be notified when your limit is approaching.
• Loss Limits: Set a maximum amount you are willing to lose within a defined period.
• Self-Exclusion: Temporarily or permanently exclude yourself from the gbajee platform. Self-exclusion periods range from 30 days to permanent closure.
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have wagered during the current session.

If you are concerned about your gaming behaviour, or if someone close to you has expressed concern, gbajee encourages you to use the self-exclusion tool and to seek support. The gbajee support team is available 24/7 and can assist you in activating any responsible gaming tool without judgment.

9. Account Suspension and Closure

gbajee reserves the right to suspend or close any account at any time, with or without prior notice, if it determines that the account holder has breached these Terms or has engaged in conduct that is harmful to the platform, other players, or the integrity of the games offered.

Grounds for account suspension or closure include, but are not limited to:

• Providing false or misleading information during registration or verification.
• Operating more than one account on the gbajee platform.
• Engaging in any form of fraud, money laundering, or other illegal activity.
• Breaching the fair play rules set out in Section 7 of these Terms.
• Abusing the bonus system as described in Section 6.
• Threatening, harassing, or abusing gbajee staff or other players.
• Attempting to access the gbajee platform from a jurisdiction where online gaming is prohibited.

If your account is suspended pending investigation, any withdrawal requests submitted during the suspension period will be placed on hold until the investigation is complete. If the investigation concludes that no breach occurred, the suspension will be lifted and any pending withdrawals will be processed. If a breach is confirmed, the account will be closed and any balance may be forfeited depending on the nature of the breach.

You may also close your account voluntarily at any time by contacting gbajee support. If you close your account voluntarily, any remaining real-money balance will be returned to your registered payment method within 5 business days, provided all wagering requirements have been met and your identity has been verified.

10. Limitation of Liability

gbajee provides its platform and services on an "as available" basis. While we make every effort to ensure the platform operates reliably and without interruption, we cannot guarantee that the service will be free from technical errors, downtime, or data loss at all times.

To the maximum extent permitted by applicable law, gbajee will not be liable for any loss or damage arising from:

• Temporary unavailability of the platform due to maintenance, technical issues, or circumstances beyond our control.
• Loss of data resulting from technical failures or security incidents that gbajee could not reasonably have prevented.
• Decisions made by players based on information displayed on the platform that contained errors or inaccuracies.
• Losses incurred as a result of a player's failure to comply with these Terms.
• Any indirect, consequential, or incidental losses arising from use of the gbajee platform.

In the event of a technical error that results in an incorrect game outcome or an incorrect credit or debit to a player's account, gbajee reserves the right to correct the error and adjust the account balance accordingly. gbajee will notify the affected player of any such correction.

11. Changes to These Terms

gbajee may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, gbajee will make reasonable efforts to notify registered players via their registered contact details or via a notice displayed on the platform.

Your continued use of the gbajee platform after updated Terms have been published constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and close your account before the changes take effect.

gbajee recommends that you review these Terms periodically to stay informed of any updates. The most current version of the Terms is always available at gbajee.one/terms-conditions.

12. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering or making a deposit, the gbajee support team is available 24 hours a day, 7 days a week.

• Live Chat: Available directly on the gbajee platform — the fastest way to get a response.
• Email: [email protected] — we respond to all genuine inquiries.

For issues related to responsible gaming, account closure, or self-exclusion, please contact support directly and your request will be handled with priority and without judgment.